17:05 on September 14 2015.
Published 17:05 14 September 2015.
According to the proposal of the Ministry, the return ticket at least 2 weeks prior to the event warrants a full refund of its value
The Ministry of Culture has prepared a bill on common rules for the return of tickets to theaters and philharmonic concerts. On it informs edition “Izvestia».
According to the proposal of the Minister, if the ticket is returned at least two weeks before the event, the buyer will be entitled to receive a full refund. Return ticket a week before the show or concert, guarantees the return of 70%, less than a week, but not later than two hours before the start – 50%. If a visitor decides to return the ticket less than two hours before the ticket price will be refunded to him.
«Now people can come and deliver the ticket 15 minutes before the start of the performance. Sell a ticket I could never. There is a serious problem with ticket resellers who buy the whole party, partly sell it at a higher price, but that could not realize, hand the cashier before the performance. They are obliged to return the money. I believe that penalties are needed, “- commented on the initiative of the director of theater. Vakhtangov Kirill Kroc.
And the director of the theater “Novaya Opera” Dmitry Sibirtsev suggested that this rule is “somewhat alienate us from the audience, because people should have the right to choose”.
“As theater director I am in favor of these new rules, but when I did come as a spectator to another concert hall or theater, and can not return the ticket, I guess I would not be very nice. Maybe it’s too tough initiative which infringe the rights of those people who really occurred force majeure and are forced to hand over the ticket, “- said Sibirtsev.
Now the law” On protection of consumers’ buyer has the right return ticket at any time before the event. In this institution, trying to protect themselves from ticket buyers, establish their own rules. For example, at the Mariinsky Theatre can be returned to the ticket with payment of money not less than 10 days before the date of the performance. A viewer of the Bolshoi Theatre is entitled to demand a refund only if the replacement, cancellation or postponement of the play. The Music Theatre Pokrovsky exchange and tickets are non-refundable.
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